File Access
Troubleshooting File Access Problems. File access-related issues (problems when saving/loading files).
In Windows 10, some apps require the username to be entered in the following format: azuread\$username@$domain where: $username is the name of the use...
Mon, Feb 10, 2020 at 11:43 AM
Here are some possible reasons for why a folder cannot be deleted from the Team Portal: Folder is not empty Make sure that the contents of the folder h...
Wed, Feb 12, 2020 at 10:37 AM
Starting with firmware version 5.1.0, CacheDrives by default will require NTLMv2 authentication for shares. This security improvement may affect older Wind...
Thu, Dec 23, 2021 at 1:46 PM
Recent versions of Windows 10 and Windows Server have disabled guest access to shares by default. When attempting to access a share on the CacheDrive as gu...
Fri, Mar 3, 2023 at 8:29 AM
If you are able to see all of the files in a share when connected to the LAN and not when accessing the share remotely over a slower connection (VPN for exa...
Mon, Sep 14, 2020 at 12:34 PM
SharePoint Sync shares are temporarily changed to read-only on the Master Gateway during the initial sync. During the sync, you will see the syncin...
Mon, Oct 12, 2020 at 12:16 PM
If you get a certificate error when using Morro Connect, please try the following: Request the Morro Connect .appx file from Support. Uninstall Morro ...
Mon, Jan 18, 2021 at 6:24 PM
The CacheDrive allows you to access a practically unlimited amount of storage by keeping all of your files in the cloud and caching frequently used files fo...
Wed, Mar 31, 2021 at 11:56 AM
What's causing the issue? The most common cause for this issue is copying over Mac files from a Windows device to the CacheDrive. For Mac compatibi...
Tue, Mar 21, 2023 at 2:27 PM
Occasionally, the Wasabi cloud storage backend may have problems that affect your Morro storage account and devices. Some symptoms include: Error message...
Mon, Jul 12, 2021 at 7:22 PM