Here are some possible reasons for why a folder cannot be deleted from the Team Portal:


Folder is not empty

Make sure that the contents of the folder have been deleted.  You can also use Purge to delete non-empty folders, but this is permanent and previous versions will not be kept.


Top-level folders in the Team Portal are shares

While they appear like folders, the top level folders shown in the Team Portal are shares.  To delete them:

  1. Go to File System in the Morro Cloud Manager.
  2. Click on the name of the share.
  3. Click on Delete, then click the Delete button in the popup.

Note: To delete a share, one of the gateways (not including Team Portal) must have access to the share.  Verify this by doing the following:

  1. Go to File System in the Morro Cloud Manager.
  2. Click on the name of the share.
  3. Then go to Permissions, then Gateway.
  4. There you can see which gateways have access to the share.  One of them (not including Team Portal) must be set to R/W or RO.