Morro Data - Support Center
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What's Next after Account Sign-up?
How does the CacheDrive make Cloud Storage faster? At what speeds can I access files?
Two devices with the same name on the same network from different teams.
How to Limit Upload Bandwidth?
Device cannot be discovered
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Users, Passwords, and Login Info
Add Users to an Account
Choosing a Username and Password when Creating Users
How to access Morro Cloud Manager as a Standard User
How do I reset my Morro Account login password?
Change of Password
See all 7 articles
Business and Global Admin
How many administrators can be assigned?
How can I change the Business Administrator's password?
How to promote a Global Admin ?
Business Admin Login vs. User Login
How to change (transfer) Business Admin ?
Billing, Exchanges, Returns, Warranty
How do I manage my subscriptions?
How do I manage my billing info?
How do I review my billing history?
How do I manage my payment options?
How do I read my monthly billing statement?
See all 14 articles
Internet Explorer and Edge
Why can't I connect to a share even though I have access permission and correct credentials?
Why doesn't Windows 10 ask me for my credentials when connecting to my network share?
How do we use Revit with Morro Data CloudNAS?
Why has my SharePoint sync stopped?
Why has my ECHO to OneDrive Persnal not synchronized certain files?
See all 8 articles
Morro Data Release Notes (Current)
Morro Data Release Notes 4.2.0
Morro Data Release Notes 4.1.11
Morro Data Release Notes 4.1.5
Morro Data Release Notes 4.1.0
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Morro Sync Engine
Morro Data Audit
Bring Your Own Storage (BYOS) - Backblaze B2
Bring Your Own Storage (BYOS) - Amazon S3
Amazon S3 Regions
Cloud File System - Dropbox
Cloud File System - OneDrive
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How come my file has a lock on it?