Manage My Device
Learn how to manage your device with Morro Cloud Manager.
When files and folders are create, deleted, or modified in a sync, the changes are immediately added to a queue to sync these changes to the cloud. Ther...
Tue, Mar 30, 2021 at 6:49 PM
You can update the device firmware from MCM. When a new firmware version is available, a pop-up will appear in the MCM Dashboard page and an indicator w...
Thu, Mar 17, 2022 at 8:07 AM
The following table shows the possible status values for CacheDrives listed in the MCM Devices page. Device is online. This is the normal expected st...
Mon, Oct 5, 2020 at 2:55 PM
Upload bandwidth limits can be set by the hour and day on a per-device basis. Shares can be individually set to follow these limits. To set an upload/...
Mon, Sep 19, 2022 at 2:51 PM
Please verify that the image used to create your VM supports disk expansion. Model Platform Supports Expansion? V100 VMWare No V200 VMWare Yes ...
Wed, Mar 8, 2023 at 4:41 PM
To restore a CacheDrive to factory settings: Make sure that all of the data from the device has been synced to the cloud. For sync shares, check if th...
Tue, Jul 21, 2020 at 11:04 AM
The following article will help you determine if Replicate or Sync shares are better for your use case: When Should I Use Replicate Shares? Replicat...
Wed, Feb 10, 2021 at 8:01 PM
If you have a physical CacheDrive (G80/T600/R1100), you can find the MAC address at the back, the bottom, or the front of the device. If you have a virt...
Thu, Aug 27, 2020 at 12:39 PM
To use a proxy server with your CacheDrive: For CacheDrive hardware devices: Connect a monitor and keyboard to the CacheDrive. Reboot the device by hol...
Thu, Feb 6, 2020 at 1:02 PM
If a CacheDrive is no longer in use and is beyond the 30-day return policy, it can be treated as standard hardware once it has been removed from your Morro ...
Wed, Nov 3, 2021 at 11:22 AM