Morro Migrate phases can sometimes fail due to misconfiguration, unsupported characters in filenames, etc. When a phase fails due to file and folder errors, you will see a message like this:
Follow the "Click here for the files and folders with errors" link to get the error details.
Migration Status Dialog
Clicking the "Click here for the files and folders with errors" link opens the Migration Status dialog box:
When the Ignore Error setting for the Migrate job is set to "None", the error type will have a red background, indicating a genuine error. If the Ignore Error setting is not set to "None" and the error is one of the ignored types, the error background color will be yellow, indicating that the error will be disregarded during job execution.
If the file path is too long to fit in the dialog box, mouseover the file to see the whole path.
Sending the Log by Email
If there are too many files and folders with errors to manage in the dialog box, click "Send Log" to send the list in an email:
Fill out the required fields and the list will be sent to the email address entered.
Here is a sample error log sent by email:
The source and destination are shown at the top along with a tally of the files and folders with errors. The fields for each file are file/folder number, error type, file or folder, and path.
Error Types
Here are the file and folder errors and what they mean:
| Permission denied | Failed to access the file or folder. |
| Create error | Failed to create file or folder. |
| Special character | Filenames can't contain any of the following characters: \/:*?"<>| |
| Deleted | The source data has been deleted. |
| Changed | The source data has been changed. |
| ACL migrate failure | Failed to set owner, group, basic permission, or ACL. |
| Duplicated item | Duplicated item in the same parent folder. |
| Other | Other unknown issues. |