This article serves as a guide to business administrators and global administrators on how to choose a username when creating users in their Morro Solution.


The Morro Solution includes a user management feature that enables business administrators and global administrators to configure access permissions to shares.  By default, all shares are created with the default access permission Read/Write with "Allow Guest Access" enabled.


To restrict access to permissions to only authenticated users, turn off “Allow Guest Access” for each share.


Note: If a share allows guest access and a user enters the incorrect credentials, they will be allowed to access the share based on the default access permissions as the user “guest”. The user may not notice that this change has occurred.


When a user attempts to connect to a share drive, the behavior of the operating system will depend on how the administrator chooses the user’s username and how the user chooses their password.


Mac OS X

When connecting to the Morro Share in OS X using the standard connection method (see How To Access Your Gateway - Mac), the Finder will prompt the user to enter the share as a “Guest” or as a “Registered User”.


In OS X, the Finder automatically populates the user’s OS X Account Name in the “Name” field. For this reason, it is recommended that the account administrator choose a username that matches the user’s computer Account Name.


If a different username is chosen, users will have to enter the Morro credentials in the Name and Password fields.


For OS X, an email address cannot be chosen as a username.


Windows PC

When connecting to the Morro Share in Windows using the standard connection method (see How to Access Your Gateway - PC), Windows prompts the user with the same authentication dialog box for accessing other assets on the network.


It is recommended that the Morro username and password matches the user’s Windows username and password. This method provides the best method for users to access their Morro Shares.


Since Windows environments vary greatly on how users can login to their PC, the following table shows how the Morro System authenticates the user when accessing a share:


Using a local account to login to Windows:

Local account and password matches Morro username and password.

User is already authenticated in the system and will be automatically given access to the share.

Local account username and Morro username matches and passwords do not match.

User is prompted to enter their credentials. If credentials match, the user is given access to the share.

Local account username and password does not match Morro username and password.

User is prompted to enter their credentials. If credentials match, the user is given access to the share.


Using an Microsoft ID(Email address) to login to Windows:

Microsoft ID username and password and Morro username and passwords match.

User is already authenticated in the system and will be automatically given access to the share.

Microsoft ID username and Morro username match but passwords do not.

Windows displays a generic error stating it is unable to access the share. User is prompted to enter their credentials. If credentials match, the user is given access to the share.

Microsoft ID username and password and Morro username and password do not match

User is prompted to enter their credentials. If credentials match, the user is given access to the share.


Using a domain account (Active Directory local or Azure) to login to Windows:

Domain account username and password matches Morro username and password

User is already authenticated in the system and will be automatically given access to the share.

Domain account username and Morro username match but passwords do not match.

User is prompted to enter their credentials. If credentials match, the user is given access to the share.

Domain account username and password do not match Morro username and password.

User is prompted to enter their credentials. If credentials match, the user is given access to the share.


Mixed Environments – users login to both OS X and Windows environments

If a user has both OS X and Windows environments, an email address (Microsoft ID) should not be used as the Morro username to enable compatibility across both platforms.


If an email address must be used as the Morro username, then it is recommended that a separate account is created for accessing the Morro share through the OS X environment.